Agreements for consultancy services (Hong
Kong
This guide is based on the law of Hong Kong. It was last
updated March 2005. A UK version is also
available.
Overview
IT consultancy services continue to be in great demand.
A consultancy services agreement may be appropriate:
- for work which arises on an occasional basis, or
- where particular technical skills are not available within the
organisation, or
- for short term assignments, perhaps where there is some urgent
trouble shooting.
If there is to be a development project with defined time-scales
for staged delivery, a consultancy agreement may not be the best
way to regulate the rights and obligations of the parties. The
client would probably find a system development agreement a more
useful choice.
Structure
The structure of a consultancy agreement will depend on the
circumstances, for example:
- Is the contract to be made between the client and an individual
consultant, or between the client and the consultant's
employer?
- Is the contract to cover the services of a number of staff, or
the services of one person?
- Are the services to be provided for a defined length of time,
or called on from time to time?
If the services have to be called on from time to time, it will
be useful to have a master agreement for the provision of services,
with separate project statements drawn up as and when necessary.
The project statements are incorporated into the master agreement,
to specify the services involved in any specific
assignment.
Services
The user of the services will wish them to be provided promptly
and efficiently, by well-qualified staff, at a fair charge. The
supplier of the services will want to be clear about the scope of
the services covered for the agreed fees, so that any work carried
out which was not included in the original project statement will
incur additional charges.
Where the supplier is acting in the course of a business, the
Supply of Services (Implied Terms) Ordinance implies three
obligations into the contract. Under the Ordinance, the services
must be carried out:
- with reasonable skill and care;
- within a reasonable time (if no time for performance has been
agreed); and
- for a reasonable price (if no price has been fixed in the
contract).
These general duties can prove difficult to apply to a practical
situation and it is generally more helpful to both parties to
identify and describe their respective obligations in clear,
objective and measurable terms. This description will include the
nature of the services, hours to be devoted to the services, the
timetable for delivery, the deliverables, any acceptance criteria
applicable to the deliverables and the price.
Where different consultants are providing services at the same
time in the same area of work for the client, it is important that
the different inputs are successfully matched, so that work is not
duplicated, there are no gaps in the results and there are no
conflicts over interpretation.
Client's obligations
The precise role and the extent of the client's responsibilities
under the contract should also be considered and incorporated into
the contract. The client must pay for the services. The client may
be expected to provide information to the consultant about its
organisation or related to the services. If the consultant is
working at the client's office, various facilities should be
available for the consultant's use. These can be spelt out in the
contract.
Ownership of software and other work
Who is to own the consultant's work? In the absence of a
contractual provision to the contrary, the consultant or the
consultant's employer will own it. Ownership of the software or
other work in itself should not automatically be required by the
client. It may be important if a number of consultants are working
together on the same project, and as a consequence it becomes
almost impossible to distinguish the different inputs, or if the
client is going to supply the results of the consultant's work
commercially to other companies or organisations. However, a
consultant who is a specialist will not want to limit the use of
skills for further assignments by signing away rights to unique
expertise. Similarly, programmers who make use of standard routines
and coding in their approach to problem solving should not assign
copyright.
The consultant should, however, grant permission by means of a
licence to the client, to use and amend the software, documentation
or other materials developed. The consultant must also be properly
licensed to access and use the client's or any third party's
software.
Contact:peter.bullock@out-law.com /
+852 2521 5621.