Mirapoint, which carried out the survey together with trade show
Infosecurity Europe, found that 66% of respondents had been the
victims of false positives – where a spam filter blocks legitimate
e-mail along with the junk mail it is designed to catch.
Two-thirds of those respondents said that this happened on a
monthly basis, but a quarter claimed that the problem occurred on a
weekly basis.
While 51% of those respondents said that time wasted was the
most significant repercussion, 42% had missed a deadline as a
result.
Nigel Brooke, Mirapoint's
VP
EMEA (Europe, Middle
East and Africa), said:
"The spam hysteria of the last few years has created the
impression that blocking unwanted e-mail is the primary concern for
businesses with the result that some service providers and
companies appear to have lost sight of their users' real needs and
requirements."
Mirapoint is exhibiting at Infosecurity Europe 2005 at the
Grand Hall, Olympia in London, from 26th - 28th April
2005.
