Some say that people are not your most important asset; only the
right people are. But measuring an employee's value is difficult.
The solution, according to 79% of HR directors surveyed by PwC, is
to appoint a chief human capital officer.
At a recent PwC conference in London, HR director attendees
agreed that this individual should work alongside the board and
take responsibility for "implementing measurement systems that
identify the correct data with which to deliver human capital
profiles that support delivery of business strategy."
Almost all respondents (98%) agreed their businesses should be
able to capture, measure and therefore manage data on their people;
and that human capital metrics already exist which can be used to
do so.
PwC partner Richard Phelps said: “Many organisations don’t yet
realise that generic measurements exist today which can be used to
measure the business impact of human capital in the same way as
companies measure every other asset.”
