The current rules, contained in the Telecommunications Act 1996,
are outdated and do not cover new technologies such as email,
instant messaging or video relay.
A number of disability groups, including the National
Association of the Deaf (NAD), the American Association of People
with Disabilities and the World Institute on Disability, on Monday
warned that protections contained in the 1996
Act mostly relating to those using the public
switched telephone network needed to be
extended to cover the internet.
They urged the Senate and House of Representatives, which are
both looking to update the law, to take account of the needs of the
disabled when considering the new legislation.
“People with disabilities use communications technologies every
day that were not even in existence at the time our nation’s
communications laws were last amended,” said Kelby Brick, NAD
Director of Law and Advocacy.
“People with disabilities will only gain equal access to today’s
communications infrastructure and services if Congress acts to
extend [disability protection] to internet-enabled products and
services,” she added.
Protections being sought by the NAD include a requirement that
internet video be captioned, that “locking you in” features on
video relay be banned and that companies be obliged to make sure
new products and services are accessible to all.
In the UK, the position is governed by the Disability
Discrimination Act of 1995, which states that it is unlawful for "a
provider of services" – including a provider of internet
services to discriminate against a disabled
person in failing to comply with its provisions.
