The ICO has launched a
consultation on changes to its existing code of practice for using
CCTV, published in 2000.
"CCTV must not be used to record conversations between members
of the public as this is highly intrusive and unlikely to be
justified," said the proposed guidance for organisations which use
the technology. "You should choose a system without this facility
if possible. If your system comes equipped with a sound recording
facility then you should turn this off or disable it in some other
way."
Some CCTV operators have begun to include audio in their CCTV
use. Some local authorities have begun fitting speakers beside
cameras so that operators can admonish wrongdoers observed on
camera in real-time.
The ICO said that some limited use of audio should be permitted.
"The use of audio to broadcast messages to those under surveillance
should be restricted to messages directly related to the purpose
for which the system was established," it said.
"Audio based alert systems (such as those triggered by changes
in noise patterns such as sudden shouting) may be acceptable
subject to sufficient safeguards," said the guidance. "Two-way
audio feeds from ‘help points’ covered by CCTV cameras will be
acceptable where these are activated by the person requiring
assistance."
The UK has more CCTV cameras per head of population than any
other country in the world, and Information Commissioner Richard
Thomas has previously warned that the UK is becoming a surveillance
society without sufficient debate about what that involves.
"It is clear that use of CCTV enjoys a lot of public support and
can have benefits such as helping with the detection of crime,"
said Jonathan Bamford, assistant commissioner at the ICO. "However,
it can be extremely intrusive, putting law abiding people under
surveillance. It is essential that the public is confident that
CCTV is being used responsibly and for a proper purpose."
Most CCTV use is regulated by the Data Protection Act, and the
guidance from the ICO is designed to help operators comply with the
Act.
The consultation process is open for submissions and the closing
date for responses is 31st October.
